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Does Coronavirus Have You Working From Home?

Many Australian businesses are gearing themselves up to move their employees to work from home due to the coronavirus outbreak.
While this does seem an awfully appealing prospect (no peak hour, no make up, use of our own bathroom & company from our four legged friends) there are certainly challenges.
One such challenge is how we stay in touch with our colleges and customers. We can't just call across the office or have a catch up perched on our workmates desk. We need to keep working, because the bills will keep coming (disappointing but there it is), so how can we keep the wheels turning?
Never before have we been so connected. Now granted, at times, we wish we weren't (weekend emails, seeing other peoples Facebook holiday posts while we are at work), but had you suggested 20 years ago you could run your whole office with any number of employees from their own homes, or from wherever they choose, it would have seemed like the stuff of fiction. But that is exactly where we are now. With VoIP (Voice Over Internet Protocol) and phone systems that are hosted in the cloud, we don't need to rely on traditional onsite phone systems.
With your PABX hosted in the cloud, you can have all your employees work from home and run your office as you would if you were all together in a brick and mortar location. That means your calls come to the reception phone as usual. The calls are transferred to the relevant employee as usual and all the usual phone system features you use can still be deployed.
Pretty great huh? What's better is that you can be up and running in around 60 minutes, with a system customised for you.
Super versatile, scalable, flexible and feature rich, now is the perfect time to upgrade your business phone system to a hosted platform.
Things are certainly a bit tricky at the moment, but I guess for me, if I can keep paying the bills, then that is a big concern off my mind. To keep you working and paying your bills, contact us to see if we can help you.
My sincerest hope is the resolution to this crisis is sooner rather than later. Until then stay well, look out for our vulnerable, enjoy Netflix and remember, this too shall pass.
Robyn
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1. "Orders and Returns"
Why do 90% of businesses still treat returns like a crime—when the real crime is not offering them at all?
(Hint: The companies that make returns seamless don’t just cut refunds—they turn them into upsell opportunities. What’s your return policy’s dark secret?)
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2. "Get started now!"
Is "just get started" the most overrated business advice of the decade?
(Spoiler: Most "overnight successes" spent 10 years pretending to be "just getting started." What’s the lie you’re telling yourself about momentum?)
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3. "Contact an Adviser NOW!"
What if your "business adviser" is actually a wolf in sheep’s clothing—just waiting to upsell you into a lifetime of overpriced services?
(Ask yourself: How many "free consultations" have turned into $5K/year retainers? The truth hurts.)
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4. "Terms and Conditions"
Why do 99% of Terms and Conditions documents exist solely to protect the company—while the customer is left holding the bag?
(Example: "You waive all liability" while the business’s liability insurance is laughable. Who’s really reading these? Nobody. So who’s winning?)
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5. "Does Coronavirus Have You Working From Home?"
Was WFH a fluke—or the first domino in the collapse of the office economy?
(If your business survived remote work, why are you rushing back? The real question: Are you sure you want to pay for cubicles again?)
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6. "NBN Business Advisers—Should I use one?"
What’s the catch when an "NBN adviser" tells you your business needs a $10K upgrade—when your current setup works just fine?
(Pro tip: The answer is rarely about the NBN. It’s about who’s pocketing the difference.)
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7. "Why switching from on-premise PABX to hosted PABX will give your business value for money"
Is your hosted PABX vendor really saving you money—or just shifting costs you don’t notice?
(Hidden fees, early termination penalties, and "unlimited" minutes that aren’t: The fine print is a money pit. What’s your vendor’s real business model?)
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8. "Shipping & Returns"
What if your shipping costs aren’t a necessary evil—but a deliberate way to price-gouge small businesses?
(Ever notice how "free shipping" thresholds push customers toward pricier items? It’s not about you. It’s about the carrier’s profit margin.)
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9. "Track My Order"
Why does "tracking" your order feel like a game of Russian roulette—where 30% of the time, the system just lies?
(Logistics companies treat tracking like a marketing tool. The truth? Your package’s whereabouts are often a guess. Who’s covering for them?)
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Bonus Provocative Meta-Question:
"Which of these topics is the forum actually avoiding—because the answers would make everyone uncomfortable?"
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